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Data centers are among the
best-connected hosting facilities in the world. Our provider's data
centers are implemented through a high-speed network specifically
designed for dedicated server hosting. Our Provider has invested in
both network equipment and backbone connections to ensure that
customers get the fastest access possible to their content and
applications.
Our Provider's data centers have multiple network connections to
different Internet backbones, allowing data to be distributed though
many sources - meaning that Our Provider's network is not dependent
upon any single Internet backbone.
Facilities :
Our Provider's has owns and operates two state of the art
datacenter facilities located in Dallas, Texas. Both facilities
offer complete redundancy in power, HVAC, fire suppression, network
connectivity, and security. With over 35,000 sq ft of raised floor
and 15,000 sq ft of static free tile, Our Provider has an offering
to fit any need. Our product offerings includes private data suites
(mini-datacenters), private caged suites, cabinets, half-cabinets,
tri-cabinets, and rackspace by the Unit. Both facilities sit atop
multiple power grids driven by TXU electric, both facilities have
multiple Liebert and PowerWare UPS battery backup power, and both
facilities have onsite permanent generator power. Our HVAC systems
are a combination of glycol, chilled water, and condenser units by
Liebert and Data Aire to provide redundancy in cooling coupled with
6 managed backbone providers. Twelve more third party backbone
providers are available in the building via cross connect. Fire
suppression includes a pre-action dry pipe system in both facilities
including VESDA (very early smoke detection apparatus) along with
over 600 smoke detectors. Security is also concern for The Planet
and our customers so all facilities are key card access with CCTV
for maximum security. All visitors to the datacenters must check in
and out of the facility. The goal is to provide maximum redundancy
in every facet of the datacenter environment to facilitate 100%
uptime for your entire hosting infrastructure.
Monitoring :
Our Provider monitors all customer equipment and datacenter
infrastructure at all times. Our internal monitoring system is an
open source code highly modified by our technicians to satisfy our
customer needs. The IPAlert system monitors up to 16 different
services over a private or public IP network without a client
install. Our premium IPAlert system also includes a client based
monitoring application that will allow us to drill down and monitor
all internal server services such as ram usage, CPU usage,
applications, services, and internal temperature. The IPAlert system
is available online 24/7/365 for viewing services and up to date
statistical information. The IPAlert system also houses key
escalation procedures designed and supplied by each customer to
ensure the correct escalation path is utilized at the first sign of
trouble. Our NOC personnel monitor the IPAlert system 24/7/365 from
both datacenter locations with technician's onsite around the clock
to assist you in your needs. Monitoring includes free "hands and
eyes" service to all customers for emergency situations that require
additional assistance.
Our Providert also monitors all internal datacenter infrastructure
through a commercial software application called Datatrax©. Datatrax
allows our NOC technicians to monitor electrical, UPS, HVAC, and
generator systems from their desktops. This information is key in
controlling the datacenter environmentals and to make certain all
equipment is housed in the most favorable conditions. Click here to
schedule a datacenter tour and see how Datatrax will protect your
investment.
Network Infrastructure :
Our Provider internal network architecture is a complete Cisco
product and is a Cisco Certified Network. We utilize Cisco 7500 and
7200 routers as border routers, Cisco 6500 series switches in our
distribution layer, Cisco 6500 and 5500 switches in our aggregation
layers, and Cisco 3500 and 2900 series switches at the customer
layer. Network is fully meshed and redundant with 6 backbone
providers. Current network consists of ATT (OC3), UUNet (OC3),
InterNap (2x100Mbps), Qwest (1Gbps), and Cogent Communications
(5x100Mbps).
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